Measuring performance, Olympic Legacy, Building Trust - It All Matters

Episode summary

In this launch conversation, Andrea Kanaris and Dr Marcus Curcija cut through the fog around social value, social impact and social performance - and why the distinctions matter for business, government and the communities they touch. They dig into vulnerability beyond the usual definitions, the role of business as a co-creator of social value, and how the Brisbane 2032 Olympics could either leave a genuine community legacy or a set of stranded assets. The episode closes on data, listening and the practical craft of turning community voice into measurable performance.

Chapters

1. 0:00Introduction to Social Impact and Personal Background
2. 5:11Defining Key Terms: Social Value, Impact, and Performance
3. 12:04The Role of Business in Social Impact
4. 17:47Understanding Vulnerability in Communities
5. 23:54The Importance of Perspective in Social Impact Assessments
6. 29:39Technical Skills for Social Impact Research
7. 34:19The Importance of Social Impact Assessments
8. 38:14Legacy and the Olympics: A Case Study
9. 43:17Community Engagement and Future Planning
10. 47:59Listening to Communities: The Key to Success
11. 54:07Data-Driven Approaches to Social Impact
12. 1:02:43Innovative Solutions for Social Performance
13. 1:05:11Closer

Key takeaways

• Social value is about making people's lives materially better - not just measurable.
• Business is a co-creator of social value; stakeholder input has to count.
• Vulnerability extends well beyond the demographic categories most projects use.
• Olympic legacies only survive if community voice leads planning.
• Data informs strategy, but listening is what makes strategy land.